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客户支持>软件安装
Thermoflow Software Setup
Setup of the Thermoflow software involves two steps: INSTALLATION and REGISTRATION. This process was significantly modified starting with TFLOW15.
INSTALLATION - Overview
This process copies the files from your installation CD and expands them in the proper places on your computer’s hard drive. For a fully-functional, licensed installation, you will be asked to enter your Site ID number and Product Activation Code, which you should find on the label of the CD case.
REGISTRATION - Overview
This step conveys your Site ID number, hardware key identification, Username, Password, and related site information to the Thermoflow website. In return, the website supplies a unique file, TF1500.txt, which you must copy to your program folder, (C:\Tflow15\ by default) to enable the software on your computer with your key. You will need to connect, directly or indirectly, with the Thermoflow website to complete the REGISTRATION task.
INSTALLATION – Step-by-step
Start Window
Installation of your Thermoflow software begins with inserting the installation CD.
When the process begins, the window below will be displayed.
If your computer doesn’t automatically start programs on CDs when they are inserted, you will need to use My Computer or the Windows Explorer to find and start the file TFSETUP.EXE in the root directory of the CD.
Installation Options – Licensed or Demonstration
If you are installing the software at a licensed site, you will need to enter your Site ID Number and your Product Activation Code in the entry boxes at the lower left of the screen. These will be clearly identified on the CD case that accompanied your new installation CD. When you have completed the installation, you will want to store the CD and its case in a secure location from which you can retrieve it as necessary for repeat installations. The installation will proceed most quickly and easily if you attach the hardware key to your computer before proceeding, and if your computer can connect to the Thermoflow website.
If you are installing the software for demonstration purposes, you will not need the Site ID or Product Activation Code. Select the option “Install demonstration software only”.
Begin Installation
Starts the installation process, first checking to see if the Site ID Number and the Product Activation Code you have entered are consistent. If they are not, you will be prompted to enter them once again. Characters within the Product Activation Code are limited to the numbers 0 through 9 and the letters A through F.
Cancel Installation
Terminates the installation.
Installation – Other Options
Confirm
Once the installation process begins, you will see the following confirmation screen:
Destination
Clicking on Next > to continue will produce the following screen:
The default Destination Directory will be named C:\TflowXX, where XX is the version number. The installation will not overwrite earlier versions of the Thermoflow software unless you deliberately install the new version in the same folder, which is not recommended. In many cases, users will prefer to keep the preceding version of the software in place to guarantee continuity with ongoing projects. If you prefer, you may un-install the preceding version either before or after installing the present version. Each version is completely independent.
Setup Type
Select from three Setup Type choices:
- Typical installs the software and also the \Tutorials\ folder which includes PowerPoint files describing the use of the programs.
- Compact installs the software without the \Tutorials\ folder.
- Custom accommodates selecting the programs or the \Tutorials\ folder or both, as shown below in the screen that follows if Custom is selected.
Note that the entire software suite is installed – programs that you have not licensed will be installed and available to be run in demonstration mode.
When you have made your choice and clicked Next >, the file installation will begin, and indications of progress will be updated while files are copied and expanded in place.
HASP Device Driver Installation
When the files have all been transferred, you will see the following display:
If you have a recent Thermoflow installation, known to be functional, on this computer, you can select to Skip this, since a device driver for the hardware key is already in place. Alternatively, if you know that you will need assistance from a System Administrator, you can use the Skip button to postpone the installation of the device driver. To install the device driver at a later time, you can run the program “HASP Device Driver Installation” that will have been placed in the Thermoflow 15 program group.
With some operating systems, you will be told that you need to restart the computer after the files have been copied, as shown below.
When the installation is complete, you can select to launch the program as the Setup terminates, or you can simply end the process.
Setup Complete
REGISTRATION – Step-by-step
For all except DEMONSTRATION installations, the new installation must be registered at Thermoflow’s website. The REGISTRATION process will enable the hardware key to interact with this version of the software on this computer. This process begins when a licensed user first launches any of the programs in the newly-installed suite of programs. REGISTRATION requires connecting directly or indirectly to the Thermoflow website.
When the first of the programs is launched, either automatically at the end of the INSTALLATION or by the user, the program will search for an enabling hardware key.
Requirements – Key Device Driver Installed and Key Attached
Message – No Key and/or No Driver
If no key is attached to your computer, or if you have no HASP device driver installed to interact with your key, the following message will be shown:
If you had neglected to attach the key, attaching it and clicking Retry may be sufficient to proceed. Clicking Cancel will stop the program, postponing the REGISTRATION process until you launch a program once again and it can detect that a hardware key is connected to the computer.
When both the key and the HASP device driver are available, your first attempt to run a program after INSTALLATION will invoke the message below:
Connecting to Register the Installation
ON-LINE Computer
Click this button if this computer is able to connect to the internet. Since you are already connected or can be connected to the rest of the world, this selection will produce an information file about your installation and your key, then start your browser if necessary, display a connection to the Thermoflow website, and let you complete the REGISTRATION task.
OFF-LINE Computer
If this computer is isolated, and cannot connect to the internet, click this button instead. Clicking this button will produce an information file that you can bring to any computer with internet access. The file, identified as ThermoflowWebLink.htm, can be saved on a floppy disk, a USB memory stick, or any other removable media, which will serve as a bridge to a computer with internet access. When you have brought that file to a computer with internet access, you can double-click its name or icon, which will then start the browser if necessary, display a connection to the Thermoflow website, and let you complete the REGISTRATION task.
In either case, the REGISTRATION process will provide a Web Registration File, named TF1500.TXT, which you will want to download and place in your Thermoflow program folder, the directory where your programs were installed. Unless you deliberately selected an alternate location, this will be the C:\TFLOW15\ folder. If your own computer is on-line, you’ll be able to download the file directly to that location. If your own computer is isolated and you are using a different computer for the REGISTRATION process, then you will want this file to be downloaded to your floppy disk or other removable media, letting you carry the file back physically to your own computer, where it can be copied to the Thermoflow program folder.
Web Registration File not Found
If you try once again to run one of the programs, before completing the REGISTRATION process, or without placing the Web Registration File in the program folder, the program will recall that it had previously provided you with the link to the Thermoflow website and remind you that it now needs the Web Registration file, TF1500.TXT.
Register Thermoflow Installation Web Page
You will see the connection screen below, either when you click to continue with the ON-LINE Computer, or when you start the ThermoflowWebLink.htm file that you have brought to an internet-connected computer from an isolated computer.
When you click on Click here, your browser connects to the Thermoflow website and conveys the site and key information. This will summon a new screen at which you will be asked to log in using a Username and a Password.
Thermoflow Web Login
If this is your first such visit to the website, it will ask you to create a Username and Password for this and future use. You will use the Password many times more as you run the programs, so brevity will be rewarded. Passwords can be from 1 to 10 characters in length, and are case-sensitive.
User Contact Information
Once you have provided a new Username and Password and clicked on the Submit button, or you will be shown a screen requiring contact information, which will be passed to our website.
Several entry fields are required, and you will be able to proceed by clicking on the button near the bottom of the screen labeled Submit Information. The website checks this information for completeness and then shows the screen below.
Download Web Registration File
This is the screen from which you will download the web registration file, TF1500.TXT. Use a right click on the link labeled 1. Right-click here, select the option Save Target As…, and then direct the file to be placed in the C:\TFLOW15\ folder on the current computer, or on the removable media such as a floppy disk or USB memory stick so as to ultimately be copied to the C:\TFLOW15\ folder of an isolated computer.
When you have placed the TF1500.TXT file in its proper location, start the Thermoflow program of your choice by selecting it from the Windows Start button, selecting Programs \ Thermoflow 15 \ GT PRO 15, or double-clicking the GT PRO.EXE name or icon within the C:\TFLOW15\ folder within the Windows Explorer.
When the program starts, it will seek your Username and Password before beginning. It will remember and use the most recently used Username to initialize that entry box, but will expect you to fill in the corresponding Password.